Refund policy
👑 Cutie Crowns™ Return Policy
We want you to love your Cutie Crowns™ purchase—but if it’s not quite right, no problem! Here's how to request a return:
📦 Returns
You have 30 days from the date your order arrives to request a return. Just make sure:
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The item is unused and in its original packaging.
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You have proof of purchase (your order number or receipt).
⭐ How to Start a Return
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Log into your account here: https://cutiecrowns.com/account
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Go to Orders, select the eligible item(s) you want to return, and click Request Return.
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We’ll review your request and send you return instructions by email.
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Once we receive your return, we’ll inspect it quickly and issue a refund to your original payment method within 5–10 business days.
🚚 Return Shipping
Customers are responsible for return shipping costs unless:
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We sent the wrong item
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Your item arrived damaged
In those cases, we’ll make it right—on us!
💌 Still have questions? We’re here to help! Just reach out anytime.